At Earthy Homes, we value your trust as much as we value the craftsmanship behind every collection we create. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or make a purchase through www.earthyhomes.shop

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with Earthy Homes, we may collect the following information.

Personal Information

1. Full Name
2. Email Address
3. Mobile Number
4. Billing Address
5. Shipping Address
6. Payment Details (processed securely through our payment partners)
7. Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

1. IP Address
2. Browser Type
3. Device Information
4. Operating System
5. Pages Visited
6. Time Spent on Website
7. Referral Source
8. Location (Approximate)

This information helps us improve your shopping experience.

2.How We Use Your Information

We use your information to:

1. Process and fulfil your orders
2. Deliver products to your chosen address
3. Send order confirmations and shipping updates
4. Respond to customer support enquiries
5. Process refunds (where applicable)
6. Improve our website and customer experience
7. Prevent fraud and unauthorised transactions
8. Comply with legal and regulatory obligations
9. Send promotional emails or updates (only if you have subscribed)

3. Payment Information

All online payments are securely processed through our authorised payment gateway partners.

Earthy Homes does not store your complete debit card, credit card or banking information on our servers.

4. Sharing Your Information

We respect your privacy.

We never sell or rent your personal information.

We may share limited information only with trusted service providers who help us operate our business, including:

1. Payment Gateway Providers
2. Courier & Logistics Partners
3. Technology Providers
4. Customer Support Platforms
5. Government Authorities where required by law

These partners only receive the information necessary to perform their services.

5. Marketing Communications

If you subscribe to our newsletter, we may occasionally send you:

1. New collection launches
2. Exclusive previews
3. Promotions
4. Festive offers
5. Design inspiration

You may unsubscribe at any time using the link provided in every email.

6. Data Security

Protecting your information is important to us.

We use industry-standard security measures including:

1. Secure SSL encryption
2. Secure payment gateways
3. Restricted data access
4. Secure hosting infrastructure

While we take reasonable precautions, no online transmission can be guaranteed to be completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

1. Complete your order
2. Maintain purchase records
3. Meet accounting and tax requirements
4. Resolve disputes
5. Comply with applicable laws

8. Your Rights

Subject to applicable law, you may request to:

1. Access your personal information
2. Correct inaccurate information
3. Update your details
4. Delete your personal information
5. Withdraw marketing consent

To make any request, please contact us using the details below.

9. Third-Party Links

Our website may occasionally contain links to third-party websites.

Earthy Homes is not responsible for the privacy practices or content of those websites.

10. Under 18 Privacy

Our website is intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the revised date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Earthy Homes

Website: www.earthyhomes.shop

Email: [email protected]